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Privacy Policy

Last updated: June 29, 2026

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1. Introduction

Black Labeled Limited ("we," "us," or "our") operates Purrepme.

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This Privacy Policy explains what information we collect, how we use it, and the choices you have about your data.

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By using Purrepme, you agree to the practices described in this policy.

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2. Information We Collect

We collect the following types of information:

  • Account information: your name, email address, country or region, and optional profile details such as display name, target score, and test date.

  • Practice data: your task responses, scores, CEFR levels, section test results, and mock test results.

  • Audio recordings: speaking task recordings submitted for AI evaluation.

  • Payment information: transaction records processed by our payment provider. We do not store full card numbers.

  • Usage data: login timestamps, feature usage, and device or browser information for analytics and security.

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3. How We Use Your Information

We use your information to:

  • provide and improve the Purrepme service;

  • personalise your learning experience and track your progress;

  • process payments and manage access to paid features;

  • send account-related emails such as verification messages, receipts, and important notices;

  • maintain security and help prevent fraud or abuse; and

  • comply with legal obligations.

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We do not sell your personal information to third parties.

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4. Data Sharing

We share data only with trusted service providers that help run the Service.

These currently include:

  • Supabase for authentication and database hosting.

  • Google Cloud for AI evaluation, including Gemini, and speech-to-text transcription.

  • Airwallex for payment processing.

  • Nodemailer / email providers for transactional emails such as receipts and verification messages.

These service providers are only given the information they need to do their jobs. They are expected to protect your data and may not use it for their own unrelated purposes.

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5. AI and Third-Party Processing

Speaking tasks may require audio recordings to be sent to Google Cloud Speech-to-Text for transcription.

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Written and spoken responses may also be sent to Google Gemini for AI evaluation. This helps generate scores, feedback, and coaching suggestions.

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By submitting a response, you consent to this processing.

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We do not use your content to train third-party AI models beyond what is described in the applicable provider’s terms.

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6. Data Retention

We keep different types of data for different periods of time:

  • Audio recordings are retained for up to 30 days after submission and then automatically deleted. You may request early deletion through Settings → Delete Audio Files.

  • Account and progress data are retained while your account is active.

  • Payment records are retained as required by applicable law.

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If you ask us to delete your account, we will remove or anonymise data where possible, subject to legal or operational requirements.

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7. Cookies and Local Storage

We use browser local storage and session cookies to maintain your authentication session, remember language preferences, and support app functionality.

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We do not use third-party advertising cookies.

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8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • access the personal data we hold about you;

  • request correction of inaccurate data;

  • request deletion of your account and associated data;

  • object to or restrict certain processing; and

  • request a copy of certain personal data in a commonly used format, where applicable.

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To exercise these rights, contact us at support@purrepme.com.

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9. Children’s Privacy

The Service is not directed to children under the age of 13.

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We do not knowingly collect personal information from children under 13.

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If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

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10. Security

We use industry-standard security measures, including encrypted connections, access controls, and authentication safeguards.

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However, no method of transmission over the internet is completely secure.

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Please keep your account password confidential.

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11. Changes to This Policy

We may update this Privacy Policy from time to time.

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If we make material changes, we will post the updated policy in the app with a revised “Last updated” date.

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Continued use of the Service after changes are posted means you accept the updated policy.

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12. Contact

For privacy-related questions or requests, please contact us at support@purrepme.com.

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